Here at Hollowbrook Foot Specialists, we try very hard not to overbook our office, so our schedule almost always runs smoothly and on time. Even so, sometimes things happen that cause us to run late.

wait in the doctor's office

Ever wonder why you have to wait in the doctor’s office?

I am sure you are like everyone else who can’t understand why you have to wait so long for the doctor.

Here are some of the most common reasons why our schedule can get thrown off:

There is a real emergency

Someone comes into the office with profuse bleeding, a broken bone, or in agony. This is a real emergency and we have to stop everything to help this patient.

Someone has an urgent problem

Sometimes a patient will call with an urgent problem – not a real emergency, but something that needs to be treated today.

A good example of this is an infected wound.

If someone has an infection, they really should be seen the same day. We try to reserve special times for those patients, but sometimes we get more of those calls than we could ever reasonably expect. This quickly throws our schedule off.

A patient arrives late for their appointment

Patients who arrive late for their appointment push our schedule behind. If you come in 15 minutes late and want to be seen, then everyone who follows you will be seen 15 minutes later than scheduled.

We understand that sometimes there is a car accident, or a traffic jam – but if you time your arrival too close to your appointment time, there is a greater chance that something will delay you.

We will try to squeeze you in (if our schedule permits), but sometimes we just have to reschedule your appointment.

A patient arrives one hour early for their appointment

If you come in one hour early and expect to be seen, you just delay everyone for the next hour. It gets even harder when that patient gets frustrated as people who arrive on time are being seen ahead of them. Some patients are very understanding, but some patients just don’t understand.

If you arrive very early, please be tolerant as the patients who are scheduled ahead of you are seen.

A patient calls with a single problem but ends up wanting multiple problems treated

We allot a certain amount of time for your appointment based on what you tell us when you schedule it. We understand that other problems do come up. We try to give patients the proper amount of time when scheduled.  If patients want more issues addressed, then our schedule can go over.

We try to help patients with whatever concerns them, but sometimes we just can’t.

It is important to let our staff know ALL the problems that you want the doctor to look at.  If you only tell them some of the issues, you will not have enough time to talk with the doctor.  You might have to make another appointment that you were not planning on.

The secret appointment times with the least waiting

There are two secret appointment times when there is rarely a wait.

  • take our first appointment of the day
  • make an appointment right after we get back from lunch

The closer you get to the beginning of the day’s schedule, the less chances you will have to wait.

We don’t want you to wait

The last thing you should know is that no doctor wants to see a lot of people waiting in the doctor’s office.  Doctor’s want to be on time for everyone’s appointment. Running behind schedule is not only stressful for you, but for the doctor, too.  Our goal is to address all your concerns without long wait times.

We try our very best to schedule our patients so that everyone is seen at their scheduled time.

You can help.

The Top 5 Ways to Avoid Waiting In The Doctor’s Office

  1. When you call us, please try to tell us all of your concerns.
  2. Take the first appointment of the day.
  3. Take the first appointment after our lunch.
  4. If you are a new patient or it has been a while since we have seen you, we need your medical information updated. To speed up your visit, download our forms online and fill them out before you arrive.
  5. Arrive a few minutes before your scheduled appointment time.

Be patient and understanding with us. We will reward you with excellent care that you can brag to your friends and family about.

Our friendly staff will be more than happy to schedule you for your next appointment.  Give our office a call at (845) 298-9074

Hollowbrook Foot Specialist serving the Hudson Valley from Wappingers Falls.

By

David Schlam

 

 

Your Top-Rated & New Favorite Podiatrist In Wappingers Falls, NY

Always arrive to a pleasant cheerful staff! They make you feel welcome and get you situated quickly! The Doctor is friendly and makes your feet feel great! I travel a bit to get to this office, but it is so worth it! The staff is always helpful and customizes my appointments to my needs!

- Bob D.

bob 5 star review

GREAT EXPERIENCE!!!! Very nice, friendly, and thorough doctor. Wonderful staff too! Very clean office. They fit me into there schedule the same day. They recognized my issue right away and got me out of discomfort painlessly.

- Jordan C.

jordan 5 star review

I came here today for the first time what a wonderful group of people, very professional and friendly and the Dr. I saw, Dr. Geshev, he is absolutely the first podiatrist I’ve ever seen that made me feel very comfortable, and he knows what he’s doing. I would recommend this podiatrist office to everybody.

- Valerie G.

john 5 star review

Great experience. They got my son in as soon as possible as made sure his foot was ok. Will definitely use them again!

- Irene T.

irene 5 star review

Wonderful staff (warm and inviting). Clean office. Dr. G is knowledgeable and listened to me. He knew 3 ways to help my situation and I know that I will feel better under his care and instructions. I recommend Hollowbrook Foot Specialists!

- S.G.

5 star review

*The reviews listed are from actual patients of Hollowbrook Foot Specialists. Individual results may vary. Reviews are not claimed to represent results for everyone.

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Our Wappingers Falls
Podiatry Office
89 E. Main Street
Wappingers Falls, NY 12590

Phone: 845-298-9074

Office Hours:
Monday: 11am - 7pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 3pm
Saturday: By Appointment Only

hollowbrook foot specialist office
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Our Wappingers Falls
Podiatry Office
89 E. Main Street
Wappingers Falls, NY 12590

Phone: 845-298-9074

Office Hours:
Monday: 11am - 7pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 3pm
Saturday: By appointment only

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